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Privacy Policy

Last Updated: March 15, 2026

1. Overview

NovaLab AI ("we", "us", or "the Platform") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the Platform, you consent to the practices described in this Privacy Policy.

This Privacy Policy is part of our legal document framework. Please also review our Terms of Service and Acceptable Use Policy for a complete understanding of your rights and obligations when using the Platform.

2. Information We Collect

We may collect the following types of information:

Account Information

Name, email address, avatar, and other information provided during registration. When using third-party login (e.g., Google OAuth), we receive your authorized basic profile information.

Usage Data

Data generated from your use of the services, including number of documents generated, features used, access times, and frequency.

Input Content

Product descriptions, requirement specifications, and other text content you input into the Platform, used for AI processing and document generation.

Payment Information

Transaction information during subscription payments. We do not directly store your credit card numbers or payment passwords. All payment processing is securely handled by third-party payment providers (e.g., Paddle).

Technical Data

IP address, browser type, device information, operating system, access logs, and other technical information used to maintain service security and improve user experience.

3. How We Use Your Information

We use collected information to: (a) provide, maintain, and improve our services; (b) process your subscriptions and payments; (c) send service-related notifications and updates; (d) analyze usage patterns to improve user experience; (e) detect and prevent fraud or abuse; (f) comply with legal obligations. We do not sell your personal information to third parties.

For specific rules on how we handle your data and our storage policies, please refer to the Data Usage & Storage section in our Acceptable Use Policy.

4. AI Data Processing

Your input content is sent to AI models for processing to generate PRD documents, prototypes, and analysis reports. We use third-party AI service providers to process these requests. Your input content is not used to train AI models. Generated content is temporarily stored for your access, and you can delete your generated content at any time.

5. Data Storage & Security

We implement reasonable technical and organizational measures to protect your personal information, including data encryption, access controls, and security audits. Your data is stored on secure cloud servers. While we strive to protect your information, no internet transmission can be guaranteed 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to: (a) maintain your login session; (b) remember your preferences (such as language selection); (c) analyze website traffic and usage. You can manage cookie preferences through your browser settings. Disabling cookies may affect some service functionality.

7. Third-Party Services

Our services may integrate with or link to third-party services, including but not limited to: payment processors (Paddle), AI service providers, analytics tools, and social media platforms. These third parties have their own privacy policies, and we recommend reviewing them. We are not responsible for third-party privacy practices.

8. Your Rights

Depending on applicable law, you may have the following rights: (a) access your personal information held by us; (b) correct inaccurate information; (c) request deletion of your personal information; (d) object to or restrict certain data processing; (e) data portability; (f) withdraw consent. To exercise these rights, please contact us using the information below.

9. International Data Transfers

Our services are available to users worldwide. Your information may be transferred to and stored on servers outside your country/region. We take appropriate safeguards to ensure your data is protected during transfer.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child, we will take immediate steps to delete it.

11. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated through website notifications or email. Continued use of the services constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

[email protected]

Cookie Notice

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. By clicking "Accept All", you consent to our use of all cookie types. You can also customize your preferences. Learn more in our Privacy Policy.

Necessary CookiesRequired

These cookies are essential for the website to function properly and cannot be disabled. They maintain login sessions, security, and basic functionality.

Analytics Cookies

Help us understand how visitors interact with the website to improve user experience and service quality. Data collected is anonymized.

Functional Cookies

Remember your preferences (such as language selection, theme mode) to provide a more personalized experience.

Marketing Cookies

Used to display relevant advertisements and promotional content. These cookies may be set by our advertising partners.